DELIVERY

We aim to have in stock items delivered to UK addresses within 4-7 working days of receiving your order.

Some items have a slightly longer lead time if they are currently out of stock.

Please be aware we are reliant on manufacturers and suppliers so cannot always guarantee dates but please be assured that we will dispatch your items as soon as they arrive with us.

As an environmentally conscious business and in order to minimise our carbon footprint, Unless you specify we may despatch all items together once your complete order is in stock.
UK Standard delivery (4–7 days)

• Delivery is free of charge on smaller items
• There will be a delivery charge for medium to larger items – usually which constitute as furniture or lamp items.
• Extra charges apply to outside of mainland deliveries according to weight, size and fragility. If this applies a quote will be provided for you to confirm.
• We only supply to the UK.

Orders will be delivered Monday–Saturday using either DPD, DHL, Royal Mail, Parcelforce or APC (excluding bank or public holidays)

Remote UK postcodes (Please allow 1–2 days additional delivery time)

Orders can be delivered to most postal areas in the UK, including Northern Ireland

Please note it is the customers responsibility to check their address is correct. If it is incorrect on your order and has been dispatched courier charge £5.50 for delivery to a different/updated address to the one on the parcel.

When Ordering, Please allow an extra 2 days as the couriers consider all of the below Postcodes as remote.

AB30-32 Aberdeenshire (Scotland)KA27-28
North Ayrshire (Scotland)AB33-38
Aberdeenshire, Moray (Scotland)PA20-78
Argyll & Bute, Highland (Scotland)AB41-43
Aberdeenshire (Scotland)PH10-26
Angus, Highland, Moray, Perth & Kinross (Scotland)AB44-45
Aberdeenshire, Moray (Scotland)PH30-50
Highland (Scotland)AB51-56
Aberdeenshire, Moray (Scotland)TD15 2
Northumberland, Holy Island (England)AB63
Aberdeenshire, (Scotland)TR21-25
Isles of ScillyDD8-10
Aberdeenshire, Angus (Scotland)KW1-17
Highland, Orkney Islands (Scotland)FK8 3
Stirling (Scotland)All HS Postcodes
Western Isles (Scotland)FK17-21
Argyll & Bute, Stirling, Perth & Kinross (Scotland)All ZE Postcodes
Shetland Isles (Scotland)IV1-36
Highland, Moray (Scotland)All JE Postcodes
Jersey (Channel Isles)IV40-56
Highland (Scotland)All GY Postcodes
Guernsey (Channel Isles)All IM Postcodes
Isle of Man (British-Irish Isles)

FURNITURE DELIVERY

• Stocked items will be delivered in 3–4 weeks.
• Orders will be delivered Monday–Friday (excluding bank or public holidays)
• Furniture and mirrors cannot be delivered overseas
• For delivery to the Republic of Ireland, Scotland and remote postcodes
please allow longer lead times; we will contact you directly to advise a shipping cost.

Furniture order deliveries are dependent on our specialist courier who will agree with you a suitable delivery day .

As standard our furniture delivery includes One driver so you may be expected to assist with unload and therefore you will need to be present to receive your goods.

The Price Quoted is for Ground Floor Delivery.

We are unable to give a specific time slot on Large item deliveries, though the driver will be able to give an indication of time on the day- weather and traffic depending.

Should you require a two man delivery and/or a specific time / delivery upstairs, this can be arranged, but we will need to invoice you an additional charge.

If you aren’t home to receive your arranged delivery we will bring your item back to the warehouse and we will need to relocate a delivery slot.

Please note: This may not be until our next delivery run in your area therefore you will be charged an additional delivery charge.

Once the courier has collected your items from us they will attempt to contact you on several occasions within a two week period.

If you don’t respond and no date is confirmed the items will be returned to us and you will be charged a delivery charge to redeliver.